Most businesses we speak to say the same: “we know social media is important but we just run out of time” and that’s where we come in. As an agency we invest a lot of time working on our own social media to ensure we know the very latest algorithms, features and updates so that we can get the best results from each platform for us and our clients.
In January we saw the brilliant Paul Sutton for some specialist social media training, with the goal of improving all areas of the Sunny Bird PR social media channels by 100% compared with December’s figures. We absolutely smashed our results, and here’s how:
LinkedIn is a tricky one, as a business page you don’t have as much clout as a person and it’s also much easier to engage with a person rather than a page. As an agency we run the Sunny Bird PR LinkedIn through Sunny’s personal account rather than on a business page for this reason. For our clients we run a mix of company pages and people depending on their needs, flexibility and restrictions. In addition to considering the type of account you use, there are a number of things you can do to maximise your LinkedIn presence:
Connect with people with whom you have worked or with similar interests and demonstrate your expertise and thought leadership in your posts. Rather than selling your services, drive people to relevant and valuable content on your website or blog. Post regular status updates about what you're working on and who you're working for, making sure your feed is a mix of company and industry news.
Participate in groups as they give you a great opportunity to reach and engage potential customers online. Taking part in these discussions can help establish you as an expert in your field. Try LinkedIn advertising; paid advertising on LinkedIn is still a relative bargain, and can get your business in front of your market quickly. Experiment by boosting a post by £10 each day for a week to see which posts/audiences return the best results giving you a foundation for your strategy.
As a result of these measures, our LinkedIn follower growth increased 281% from December to January, and our most viewed post was up by 241%.
Facebook used to be an amazing tool for building community around a brand, but with organic reach on a steep decline towards zero (that’s the number of people who see your posts without you paying for increased reach), it’s getting harder to reach your audience on this giant social network. There are still things you can do to maximise your Facebook reach and engagement however:
Prioritise video as this is favoured by the Facebook algorithm, especially if it drives likes and conversation. Aim to make videos engaging by capturing people’s attention within the first three seconds or by including a call to action, and add live videos to the mix as these have proven popular with many audiences. Respond to comments on your page as Facebook favours posts that generate conversation and engage with other businesses for the same reason, with the added bonus of reaching each other’s followers.
Experiment with the “preferred audience” button to make your posts more likely to reach those who would be interested in it, and consider placing some advertising budget into sponsoring your favourite posts to further increase your reach.
Utilising the above strategies saw our business Facebook page’s monthly reach go up by by 177% and post engagements increase by 130%.
Instagram is the king of visual content and offers some brilliant opportunities to showcase the creative side of your business. Growing your platform on Instagram organically can prove to be challenging as algorithms are forever changing, but as it currently stands Instagram has some great options for engaging with other users. Here are some tips to help you maximise this engagement:
Use hashtags that are relevant to your brand as this is how most people find new content on Instagram. Check how popular a hashtag is by visiting the ‘Tag’ tab on the search bar in the Instagram app. Type in a topic to see its most popular hashtags and use these to reach the right audiences. Like and comment on pictures that relate to your brand or product and find bloggers’ or journalists’ pages and comment on their posts. Hold a contest by posting an image and asking people to like or comment on it in order to help boost your engagement and increase your followers by following at least ten relevant accounts every day to encourage them to follow you back.
Remember that quality beats quantity; only feature your best images and utilise the Instagram app’s built-in tools to optimise the brightness, contrast and saturation of each image. Ask questions in your posts and on other people’s posts, to increase engagement and boost your visibility to others.
Increasing our efforts to engage with others and produce quality content on Instagram saw our monthly follower gains increase by a fantastic 100%.
Twitter is an ever-evolving platform and one which can often feel hard to stay ahead of the curve on. With its fast-paced newsfeed of 280-character snippets of information, Twitter requires time rather than money to ensure you reach your audience at all times of the day.
While tweeting often is key, it’s important to maintain a balance to ensure your newsfeed isn’t too broadcast heavy. To up your engagement in a meaningful way, aim to make two thirds of your tweets interactive by initiating conversations with other users and brands. To help with this, you can use a social media tool such as Hootsuite to keep on track of what’s trending and what’s relevant to you.
Make sure your following consists of relevant accounts as these are the ones who are likely to engage with you. While it may feel good to see your follower numbers rise from an influx of spam accounts, these won’t engage with your content and as such, have no benefit to your brand. Don’t be afraid to recycle tweets; as the Twitter newsfeed moves so fast, you can feature the same post multiple times without the same person seeing it twice. If you have spent time creating brilliant and timeless ‘evergreen’ content, post it more than once to maximise the exposure.
With a new focus on engaging with relevant audiences on Twitter, we saw the number of new Twitter followers per month increase by a whopping 750% and Twitter mentions go up by 625% compared to December’s figures.
Do you want advice on how to maximise your social media efforts, or would you like someone to take it off your hands altogether? Then call the team now on 01202 293095 or email firstname.lastname@example.org